At Shack Group LLC, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy. What information do we collect? How do we use it?
When you request a quote, we need to know your name, e-mail address and mailing address (your state is needed to calculate shipping charges). This allows us to process and fulfill your order and to notify you of your order status. Payment information is collected once your order is finalized. Additionally, when you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Shack Group LLC services, and special offers we think you'll find valuable. You will only receive this information if you opt to subscribe to our email newsletter. If you would rather not receive this information, visit any page on our site to unsubscribe (there is a form near the bottom of every page that allows you to manage your subscription).
How does Shack Group LLC protect customer information?
When you place orders or access your account information, Shack Group LLC will only transmit this information via an SSL (Secure Socket Layer) connection. As a secondary precaution, if you feel more secure providing your personal information via telephone, our ordering system allows you to place an order and then call in with your billing information. Furthermore, all of the customer data we collect online is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store your information between visits and when moving from page to page within our site. Specifically, your Quote Cart identification number is stored in a cookie by your browser on your computer. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Without the ability to use cookies, you can still use most of the features on our site; however, the Quote Cart feature that allows you to create a customized quote request will not work.
Will Shack Group LLC disclose the information it collects to outside parties?
Shack Group LLC does not and will not sell, trade, or rent your personal information to others.
Your Consent
By using our Web site, you consent to the collection and use of this information by Shack Group LLC. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Privacy Feedback
Shack Group LLC welcomes your questions and comments about privacy. Please send e-mail to privacy at ShackDesignGroup dot com.
In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Shack Group LLC possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
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