What information do we collect? How do we use it?
When you request a quote, we need to know your name, e-mail address and mailing address (your state is needed to calculate shipping charges). This allows us to process and fulfill your order and to notify you of your order status. Payment information is collected once your order is finalized. Additionally, when you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Shack Group LLC services, and special offers we think you'll find valuable. You will only receive this information if you opt to subscribe to our email newsletter. If you would rather not receive this information, visit any page on our site to unsubscribe (there is a form near the bottom of every page that allows you to manage your subscription).
How does Shack Group LLC protect customer information?
When you place orders or access your account information, Shack Group LLC will only transmit this information via an SSL (Secure Socket Layer) connection. As a secondary precaution, if you feel more secure providing your personal information via telephone, our ordering system allows you to place an order and then call in with your billing information. Furthermore, all of the customer data we collect online is protected against unauthorized access.
What about "cookies"?
Will Shack Group LLC disclose the information it collects to outside parties?
Shack Group LLC does not and will not sell, trade, or rent your personal information to others.
Shack Group LLC welcomes your questions and comments about privacy. Please send e-mail to privacy at ShackDesignGroup dot com.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Shack Group LLC possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.